| |
Here is a selection of frequently asked questions about the Haibike XDURO-line.
Generell:
Do I have to pedal at all?
Pedelec or eBike?
Do I have to wear a helmet?
Are the XDUROS not heavy because of the high weight?
Why do the XDURO eMTBs have only ten gears?
Motor:
What is the difference between hub motor and bottom bracket motor?
Battery:
What is the range of the battery?
What is the durability of the battery?
How can I extend the battery life?
How long takes the battery charging?
Can I charge the battery on the bike?
What happens if I buy a used XDURO, and do not know how "good" the battery is?
Are there battery packs separately available and how much do they cost?
What happens if the battery is empty?
Display / HMI:
What is the difference between "riding mode" and "support level"?
How is the residual range calculated?
Can the residual range be reset separately?
Are the travelled kilometres taken over at a possible motor replacement?
Do I have to pedal at all?
Yes, since your own physical strength is an essential part of the experience. All XDURO models are pure Pedelec concepts. They will support you as long as you pedal. The support level is sufficient enough to increase the power you are using pedaling by a factor of 2.5. Whether you want to test your limits or just cruise and relax – you always have the choice.
To top
Pedelec oder eBike?
The word Pedelec is short for „Pedal Electric Cycle“, and describes an electric bike which the bike-rider has to pedal with. The term is increasingly supplanted by the word eBike.
Originally, an eBike was a bike with twist grip, operated electrically with no pedaling necessary. This type of eBike no longer plays a role in the market, though, and was replaced by the successor of the electric scooter, the eScooter.
To top
Do I have to wear a helmet?
You don’t have to but you should. According to German traffic laws, for example, XDURO models are considered normal bikes which require no helmet. But we recommend wearing a helmet for all our bikes.
To top
Are the XDUROS not heavy because of the high weight?
No. All components relevant for the center of gravity (motor & battery) are positioned on axle level, the handling is very balanced and does not interfere even with strong accelerations. You may feel their weight once you carry them but with an average of 19 to 20 kg (41.8-44 lb.), they are the lightest among eBikes.
To top
What is the difference between hub motor and bottom bracket motor?
The hub motor is located in the hub and acts on the axle. Its advantage: it is relatively unobtrusive and a good choice for most applications. It is not suitable if you like long, hard uphill roads, because it operates in a high torque at low speed which quickly raises its temperature.
This results in a greater electrical resistance, which in turn leads to higher current flows and and more heat. This self-accelerating loop finally leads to overheating and engine shutdown.
Also, a motor in the center of the wheel increases the weight, which is quite problematic for the proper function of rear suspension. On the other hand, the bottom bracket motor transmits its power through the chain to the rear wheel. This location has decisive advantages: its mass is located centraly in the frame, its weight does
not affect the suspension and since it is in front of the gear shift, it is always operated at a higher and most constant rotation speed. This prevents overheating and increases its efficiency significantly.
To top
Why do the XDURO eMTBs have only ten gears
Due to the heavy engine support (up to 50NM), ten gears are completely sufficient. From a technical viewpoint, only one front chain ring can be mounted on a Bosch system. The SRAM Dual Drive hub, which we install for the the Trekking/Cross bikes, is not enabled for off-road use. The gear display is more than sufficient for the operational support. To operate without support normal riding is also possible except for really extreme slopes.
To top
What is the range of the battery?
The factory specification from Bosch state a maximum range of 145 km (90 miles) at an average speed of 20km/h, (12.4 miles/h) flat topography, 20 °C (68 F) and 75 km (165 lb.) weight of the rider with the support level Eco1 (lowest electrical support).
For comparison, at the highest level of speed 3, this ranges is reduced to 60 km (37 miles). Factors like temperature, weight, topography, vehicle handling, support levels, battery capacity, tire pressure, etc. can also influence the range.
To top
What is the durability of the battery?
The factory specifications from Bosch guarantee 500 charging cycles at 70% residual capacity within two years. Assuming an average distance of 70 km (43.5 miles) per full charge, the battery would last for at least 35,000 km (21.748 miles) performance (70 km per charge x 500 times charging = 35,000 km).
Please note that all lithium-ion batteries have a limited life. Battery cells simply get older and lose capacity.
The number and typse of the loading cycles also affect their lifespan. It is all pure chemistry and cannot be avoided.
To top
How can I extend the battery life?
Some chemical aging processes cannot be stopped completely, but they can be slowed down. Handling the battery correctly helps.
Optimum operating temperature: +5°C to +35°C (35 F to 95 F) , ideal storage capacity: 60% (3-4 LEDs), ideal storage and charging temperature: 0°C to +25°C (32 F to 77 F). Please read the terms of use in your system operating manual. Fully recharge the battery in winter.
To top
How long takes it to charge the battery?
With the standard quick charger, the battery can be fully charged in only 2.5 h.
After an hour, about 50% of the battery is fully charged.
To top
Can I charge the battery on the bike?
Unfortunately, not. The battery must be removed for charging.
To top
Are there battery packs separately available and
how much do they cost?
They are available at the price of around € 600.
To top
What happens if I buy a used XDURO, and do not know how "good" the battery is?
Your trained Haibike dealer can find out a lot of information about the battery with a special tool: the number of full charge cycles, maximum residual capacity in fully charged state, maximum temperature history, ampere hours made available during the previous life, and more. If you contact him, you are on the safe side.
To top
What happens if the battery is empty?
You can continue riding your Pedelec like a normal bike, but without motor assistance. The gear display is more than sufficient for the operational support; for the operation without support normal riding is still possible except for extreme slopes.
To top
What is the difference between "riding mode" and "support level"?
The Bosch system distinguishes between four riding modes, each of them with three selectable support levels. At the same time, the riding modes are supporting profiles that mainly control the on and off of the system, and thus its energy needs. "ECO" is ideal for long distances where the goal is the highest possible battery range. "Tour" has a similar goal, therefore, a long range, but with a higher support. With "Sport" lots of torque in the lower speed range is available, ideal for off-road and uphill. "SPEED" on the other hand, offers the highest level of support up to high-speed range and is designed for top terminal speed.
For how the motor switches on and off, there are four support levels available. They control how much force is added. "0": The system is active, but will add no electrical power. "1-3", increasing amounts of torque are added. However, this also increases the energy needs; the range is reduced.
To top
How is the residual range calculated?
As a cross section of several components: the consumption of the kilometers used, the current battery charge status, the remaining battery capacity, and the calculated average consumption, updated regularly.
To top
How is the residual range calculated?
Nein. Die Restreichweite ist abhängig vom aktuellen Batterieladezustand/Batteriekapazität und durchschnittlichem Verbrauch und wird somit automatisch errechnet.
To top
Can the residual range be reset separately?
No. The residual range is dependent on the current battery status/battery capacity and the
average usage and thus it is calculated automatically.
To top
Are the travelled kilometres taken over at a possible motor replacement?
No, because the total distance is an important indicator and calculator.
To top
|